Terms and Conditions
How to Return Your Order:
Should you decide to return a product from your online purchase, please notify us within 14 days of receiving your order. Contact via email at info@tuttys.ie
In your email, provide the following details:
The order number.
The name of item and reason for returning
We will respond to your email and initiate the refund process once the item has been returned.
For a full refund, the item must be in "as new" condition and in its original, undamaged packaging. You are responsible for returning the item to W91EK4H.
How to Return a Damaged Product:
In the event of a damaged product, please contact us immediately via email at info@tuttys.ie
Include the following information in your communication:
The order number
The name of the damaged/defective item
Photo of the damaged/defective item
Your preference for a refund or replacement item
We will respond promptly, and please retain the damaged/defective item until further instructions are provided.